We work hard to ensure that your custom order will arrive on time, just the way you ordered them. In the event that your imprint differs from the proof you approved, we will issue a reprint of your merchandise or refund your money in accordance with our return policy. If your order arrives damaged or your items are defective in any way, we will promptly send a corrected order free of charge or refund you for the damaged items.
You can shop with Inkwell knowing that your order is important to us, and that we promise to make sure you are 100% satisfied with your purchase. That’s why we have a No-Risk Guarantee in place to ensure your complete satisfaction.
Please keep in mind that our guarantee ensures complete customer satisfaction. If you’re unsatisfied with your order for any reason, we’ll do everything possible to correct the situation to your complete satisfaction.